Shipping Policy

Hunter Zone works with international shipping companies and local couriers to deliver directly to your door. Shipping is free.

All orders and payments are subject to verification and approval before shipping, which may take several days. To help fight credit card fraud, orders with incorrect billing information or that need extra verification may be delayed or cancelled.

Where we ship

We ship worldwide, to almost every country. The countries available to you are shown at checkout.

Delivery times

Delivery times vary with production and shipping, so we don't promise a fixed delivery date.

Once your order has begun processing, we can't make any changes, including address changes. We only ship to the address provided at checkout.

Orders with multiple items may be shipped separately and arrive on different dates.

Tracking

You will receive a tracking link by email as soon as your order ships.

Some carriers take several days to update their tracking information. If your tracking link still shows nothing after 5 business days, please contact us.

Late deliveries

Your order may take longer than expected because of issues such as production, carrier delays, customs checks, holidays, severe weather or high demand. This is normal and is not a reason for a refund.

If your order has not arrived 30 days after you placed it, email us with your order number and we will give you 10% off your next purchase. This is what we offer for a late delivery.

If your order never arrives, contact us and we will help you. Nothing in this policy limits any rights you have under the consumer laws that apply to you.

Duties, taxes and other fees

International shipments may be subject to import taxes, duties or customs clearance fees once they reach the recipient's country. These fees are the responsibility of the recipient. Hunter Zone has no control over these charges and can't predict them. If a shipment is refused and returned, you are responsible for any import taxes and return shipping costs.

Customs policies vary widely by country. If you have questions, we recommend contacting your local customs office.

Lost, stolen or damaged packages

If you added Shipping Protection to your order, packages lost in transit or arriving damaged are covered as described in our Refund Policy.

If your tracking says your package was delivered and you don't have it, please report it and file a claim with the carrier. We use the timestamp from the tracking link and the carrier's delivery confirmation when reviewing damage requests.

Wrong address

It is the buyer's responsibility to make sure the shipping address is correct before placing an order. We start working on your order immediately, so we can't change it after it has been placed. If it has already been processed, we can't retrieve it for an address change.

Feedback

We'd love to hear your feedback, questions or concerns. Email us at Hunterzone_Off@outlook.com.